Expertise & Specialties

Industries

International trade requirements vary greatly depending on the industry, and no two sectors face the same challenges. At IOR Global, we tailor our Importer of Record (IOR), Exporter of Record (EOR), and compliance-driven logistics services to meet the unique demands of each industry we support. 

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Information Technology

Technology moves fast, and global access to the latest solutions is key for businesses to remain competitive. We deliver end-to-end import and export solutions for the IT sector, covering hardware, software, and enterprise infrastructure. Our services span from regulatory certification to last-mile delivery of IT assets, ensuring they arrive compliantly, and on schedule. From supporting multinational corporations deploying new systems across multiple countries, to technology service providers entering new markets, we help bridge the gap between innovation and market access.

Data Centre

Data Centre equipment is mission-critical, and the smallest delays may amount to significant consequences. We specialize in the compliant importation of switches, servers, storage systems, networking devices, and related equipment essential for building and maintaining data infrastructure worldwide. Our team manages the complexities of cross-border regulations, licenses, and duties to ensure high-value shipments are delivered without disruption. By combining compliance expertise with reliable logistics coordination, we help enterprises achieve resilient, scalable, and future-ready Data Centre operations, anywhere in the world.

Logistics, Supply Chain, & Parts Depot

Efficient supply chains are the backbone of global commerce. We collaborate with companies to strengthen their international trade networks with tailored import/export solutions that prioritizes compliance, without sacrificing speed and flexibility, enabling companies to quickly deliver critical components where and when they are needed. This minimizes downtime for end-users and enhances service quality. Beyond spares and critical components, we also work with clients to enable and optimize their inflows into regional distribution hubs, outflows for reverse logistics, ensuring business continuity and cost efficiency across international borders. We aim to be your reliable partner in providing expertise, streamlining your customs processes and solutioning. Need a freight or brokerage solution? We are here to plug in the gaps for you.

Retail Consumer Goods & E-Commerce

The global retail, fast-moving consumer goods (FMCG) and e-commerce sector thrives on speed, reliability, and customer experience. Unfortunately, this industry typically faces unique challenges when it comes to customs compliance standards. We empower businesses with cross-border trade solutions that remove barriers to market entry and ensure products reach consumers quickly and compliantly. By managing customs clearance, tax obligations, and delivery coordination, we help brands expand their international reach without adding logistical complexity. Whether it’s enabling faster last-mile delivery or managing high-volume seasonal flows, our services give retailers and e-commerce platforms the ability to scale confidently into new markets.

Other Industries

Beyond our core sectors, we are keen to support companies operating in specialised and highly regulated sectors that require careful coordination, strong compliance, and time sensitive cross-border movements. Such industries include medical technology and healthcare devices, industrial and rail components, automotive, infrastructure and aerospace-related equipment. When dealing with sensitive and tightly controlled goods from such industries, we aim to collaborate closely with the relevant authorities to identify suitable pathways for licensing, exemptions, special approvals, or temporary import/export arrangements. Our goal is to provide solutions that are compliant, practical, and dependable, ensuring that even highly regulated items flow smoothly through the supply chain. We manage the complexities behind regulatory documentation, customs requirements, and precise scheduling so our partners can focus on their operations with confidence. Should your organization operate in these sectors, we are always happy to understand your needs and work on a suitable solution for you.

At IOR Global, we specialize in providing a full range of services that help businesses thrive globally.

Frequently Asked Questions

What You Need to Know

Didn’t find your question? Contact us here and we’ll be glad to help.

Do you only serve the industries listed above?

No, while these are our key focus areas, we aim to support a wide range of industries with a compliance first and efficient cross-border trade solution. If your business involves highly regulated or high-value goods, we would love to collaborate to help tailor a solution that works for you. Feel free to contact us to discuss your specific needs.

How do you handle highly regulated industries like medical devices or aerospace?

We ensure strict compliance with international and local regulations by working closely with regulatory bodies and our global partners. Our compliance driven processes are designed to minimize risk and keep shipments moving without unnecessary delays. Such regulations are also ever changing and getting stringent.

Can startups or smaller companies also benefit from your services?

Yes. We work with businesses of all sizes—from startups expanding internationally for the first time, to established multinationals optimizing their supply chains. Our solutions are tailored to match your business scale and growth stage. If you’re unsure where to start, get in touch with us and we will guide you.

What if my industry isn’t listed here?

You can still reach out to us. Our expertise in managing complex import/export requirements applies across industries, and we are ever ready to expand and learn more about new sectors and business models based on client needs. Please contact us to see how we can support your industry.

How do you ensure timely delivery for industries that rely on critical components, like IT or Data Centres?

We prioritize time-sensitive shipments by coordinating closely with logistics partners, pre-clearing regulatory requirements where possible, and offering visibility throughout the process. This allows businesses to maintain operational continuity with minimal disruption. You can also opt for our end-to-end solution where brokerage and delivery services are managed by IOR Global to trial if this solution can bring about more time savings to your workflow.